REGIONAL BANK IN OMAN


COMMENTS


Basheer, IT System & Infrastructure Security, Regional Bank, Muscat, Oman

BENEFITS


A robust, scalable, and secure logging infrastructure that provides greater capacity, is easier to manage, and help reduce risk .
Improved application performance and reduced complexity to streamline IT operations, resulting in efficiency, and productivity benefits.

APPROACH


Replace existing logging server, storage, and backup infrastructure with a simplified IT platform for all virtual workloads to support operations over the next five years and beyond.

TECHNOLOGY


  • Cisco server switching
  • World leading log integration solution
  • Dell EMC PowerEdge servers
  • Dell EMC Unity Storage

THE BACKGROUND


Bank is headquartered in Muscat, Oman with over 60 branches operated across the country. It provides financial services to the private and public sectors and well established and trusted financial orgranisation in the region.

THE CHALLENGE


Bank was experiencing challenges associated with its logging, response and monitoring capabilities. The legacy architecture and virtual hardware was old and consisted of many moving parts, creating a great deal of complexity. It was also increasingly difficult to meet critical business requirements with regards to workload performance, capacity, monitoring and response as well as regulatory requirements.

Overall, the key challenge included:
Management of the existing infrastructure was complex, time consuming and costly. Risks associated with information technology security was also high and compounded by issues associated with the disaster recovery and business continuity.
Live migration within the virtual environment presented challenges for the existing banking applications. The live monitoring and response had presented difficulties to manage properly.

IT OUTCOME


The new solution deployed at the bank addressed and resolved a number of key IT infrastructure requirements for the organisation.
Firstly online IT personnel now have a simplified virtual environment to manage. Workload and processes have been streamlined, and the team now has greater visibility over the system’s operation and performance. This helps to free up internal resources to focus on more critical IT requirements.
Secondly, monitoring and response capability has improved, helping to minimise risk and ensure business continuity. Bank now enjoys reliable and predictable logs management service, as well as functional monitoring, response, recovery and security capabilities.
And finally, the enhanced speed and capacity of the new logging infrastructure means the bank can optimise performance and scale up to accomodate future growth.

SOLUTION


Regional Bank sought to replace the existing logging solution, storage and backup infrastructure used to host the virtual environment. This included simplifying the technology stack to streamline operational processes, improve capability to meet business objectives including RPOs, RTOs and Reduce costs.
From an IT perspective, the new solution had to provide a modern, simplified Log management  infrastructure platform for all virtual workloads to support bank’s operations over the next five years and beyond. The solution would also need to resolve issues relating top operational activities such as data storage and backup, disaster recovery, performance monitoring and capacity requirements.
After a comprehensive tender process, Bank  selected Gulf Bound Solutions  LLC  (GBS) as the preferred partner to deliver this project.GBS proposed a solution that addressed all of Bank’s key business and technical requirements, and within budget and time parameters.
Delivery of the new logging solution included project management, planing and design, deployment, data and workload migration, functional and disaster recovery testing, operational product training, onsite knowledge transfer, plus final build and operational documentation.
Technology deployed included:
Cisco server switching
Dell EMC PowerEdge servers
Dell EMC Unity Storage
Dell EMCDataDOmain upgrade
Dell EMC TLO Tape Library
World Leading Logging solution 

BUSINESS OUTCOME


The technical benefits of the new logging  solution aim to improve application monitoring, security and performance and contribute to efficiency and productivity gains.
Maintenance and operational costs are reduced, and internal IT resources no longer have to manage complex and ageing infrastructure.
Reduced risk is a crucial benefit of the new environment. Low RPO and low RTO means any downtime is limited.

Key business benefits include:

  • Improved application monitoring, security and performance
  • Reduced risk
  • Enhanced disaster recovery capability
  • Highly available and robust infrastructure
  • Better control and visibility
  • Increased productivity due to freeing up internal IT resources
  • A future-proofed, scalable solution that can grow with the business

CONCLUSION

The new virtual logging  infrastructure deployed at the Bank is now an integral part of the company’s business.
“The simplified technology stack helps us to streamline application performance, increase capacity, reduce risk and minimize costs,” says Basheer, System & Infrastructure Security Specialist.
On the back of this logging solution deployment and integration, GBS has also been asked to develop and maintain the solution’s future capabilities and provide fine tuning and support.